Contact

Questions about an order, a product or a return? We're happy to help. Email us at support@nexby.store and we reply within 1 to 2 business days (Monday to Friday, excluding U.S. federal holidays).

Before you write

Please include your order number and the email address you used at checkout. This helps us find your order quickly. For returns, see our Refund Policy. For delivery questions, see our Shipping Policy.

Business address

NEXby
4740 14th St Suite T3
Plano, TX 75074
United States

Please email us before sending anything to this address. Returns sent without approval may not be accepted.